If you need help with your August Smart Lock, you have a few options for contacting their customer service team.
The easiest and most direct option is to call the August Lock customer service line. You can reach them at 877-283-8998 or by dialing 611 from your August app. You should expect to speak with a customer service representative who will be able to answer any questions you may have.
You can also find help on the August Support site. Here you’ll find answers to common questions as well as helpful tutorials that you can use to troubleshoot any issues you may be having.
If you still need help after trying these options, you can contact August Lock via email. You can contact their support team at [email protected]. Be sure to include your name, phone number, and order number (if applicable), so they can get back to you quickly.
Alternatively, you can reach out to August Lock through their Twitter and Facebook pages, where they offer support and answer general inquiries from customers. They also have an active community where customers can share tips and advice about using the August Smart Lock.
No matter which method of contact you choose, the friendly and knowledgeable staff at August Lock will be more than happy to assist you in getting the help you need for your smart lock.
How long is August lock warranty
August lock offers a one-year limited warranty on its locks and the accompanying app. This warranty covers the August lock’s operation, as well as any defects in material or workmanship. August also offers a satisfaction guarantee that extends up to 90 days after purchase.
The August lock is designed to provide security and convenience to your home. The device is installed directly into your door and can be operated with a smartphone app or with key fob access. The lock also has an auto-unlock feature that unlocks your door when you get close to it and can also be programmed to grant access to family members, guests, and service personnel.
August stands behind the quality of its locks and offers a one-year limited warranty on the product. This warranty covers any defects in material or workmanship, as well as the complete operation of the lock and app. If, for any reason, you experience issues with your August lock within the first year of ownership, you can contact August for support. August will either repair or replace your lock at no additional cost to you.
August also offers a satisfaction guarantee on all of its products for up to 90 days after purchase. If you are not completely satisfied with your August product during this period, you can return it for a full refund.
Overall, August provides a great warranty and satisfaction guarantee on its locks, allowing customers to enjoy the security and convenience of their products without worrying about any potential problems. With this warranty in place, customers can rest assured that their locks will last for years to come.
How do I reset my August lock motor
Resetting your August lock motor is a relatively straightforward process that can be completed in just a few steps.
First, you’ll want to make sure that your August lock is powered on and connected to the August app. If you’re unsure if your August lock is powered on, press the control button on the front of the device. Once you’ve verified that it’s powering up, proceed to the next step.
Next, open the August app and select “Advanced Settings” from the menu bar. Scroll down until you find “Factory Reset.” Select this option and follow the on-screen instructions to reset your lock motor. You may be asked to enter a security code or confirm your choice in order to complete the reset.
Once complete, your August lock motor will be reset and you will need to set up all of your settings again. This includes setting up any new user codes or settings for voice activation and auto-lock. You may also need to re-connect your August lock motor with any other connected devices such as home automation systems or smart home hubs.
By following these simple steps, you’ll be able to reset your August lock motor quickly and easily. Be sure to keep a record of any user codes or settings that you set up so that you can quickly re-configure them after the reset is complete.
How do I reset my lock combination
If you’ve forgotten the combination for your lock, don’t worry — resetting it is a relatively simple process. Depending on the type of lock you have, there are several ways to reset the combination.
If you have a combination padlock, the most common type of lock, the reset process is pretty straightforward. Most combination locks have a small reset button located on the back of the lock. To reset it, simply press this button with a pen or similar object and then enter in your desired combination. Make sure to remember it this time!
If you have a mechanical combination lock, such as one found on a suitcase or gym locker, resetting your lock is a bit more complicated. First, use a screwdriver to remove the screws at the back of your lock. This will allow you to access its internal components. Once inside, locate the small reset switch and slide it up or down depending on which position will set your lock to its default setting. Enter in your desired combination and reassemble your lock.
Finally, if you have an electronic combination lock, resetting it can be quite simple depending on what type of lock you have. Some electronic locks will have a reset button located somewhere on the device that can be pressed to quickly reset the lock; other locks may require you to input a specific code in order to reset it. Refer to your user manual for instructions on how to reset your particular electronic lock model.
No matter what type of lock you have, knowing how to reset its combination is an important skill that can come in handy if you ever forget your code or need to change it for any reason. With just a few simple steps, you can easily reset your lock and get back to secure access.
How do you reset a August 4th lock
Resetting an August 4th lock can be a tricky process, but it is possible to do with the right steps. Resetting the lock can be done either through the August app or manually.
If you are resetting your lock through the August app, you will need to access the app and locate the ‘Devices’ tab. Select your August 4th lock to open the settings page. On this page, you will find the option to reset your device. Once selected, you will be prompted with a confirmation message. Click ‘OK’ to proceed with the reset.
If you are resetting your lock manually, you will need to locate the small reset button on the inside of your device. Using a paperclip or other small object, press and hold down the reset button for ten seconds or until you hear a loud chime sound. This will indicate that your device has been successfully reset.
Once you have successfully reset your August 4th lock, you may need to pair it with a new Bluetooth device. To do this, simply open up the August app again and follow the instructions on screen to complete the pairing process.
It is important to note that if you are unable to reset your August 4th lock through either of these methods, it may indicate that there is an issue with your device and it may need to be replaced. In this case, contact August customer service for assistance in replacing your device.
How do I reconnect August lock to Wi-Fi
Reconnecting your August lock to Wi-Fi can be a straightforward process. In this article, we’ll cover the steps you need to take to get your August lock back online.
First, make sure that you have the latest version of the August app installed on your mobile device. If you don’t, please download it from the App Store or Google Play. Once you’ve done that, open the app and select “Settings” from the main menu.
Next, scroll down and select “Wi-Fi Settings”. Here, you should see a list of available Wi-Fi networks in your area. Select the network you want to use with your August lock and enter your password. Once you’ve done that, simply press “Connect” and wait for the connection to be established.
Now, go back to the main menu of the August app and select “Lock Settings”. Here, you should see a list of all connected locks in your home. Select your August lock and press “Reconnect”. This will initiate the reconnection process and your lock should be back online shortly after.
That’s all there is to it! Reconnecting your August lock to Wi-Fi is simple and easy to do. As long as you have the latest version of the August app installed on your mobile device and you know which network you want to connect to, you should have no trouble getting your lock back online in no time.
How can I get remote lock back online
If you’re trying to get your remote lock back online, you’ve come to the right place. Remote locks are incredibly convenient and secure, but they can be difficult to troubleshoot if they go offline. Fortunately, there are a few steps you can take to get your remote lock back online and functioning properly.
Before you start troubleshooting your remote lock, make sure that all of the necessary components are in working order. Check the power source for the lock, such as a battery or plug-in adapter, to make sure that it’s functioning properly. If the power source is faulty, replace it with a new one. Also check that all of the necessary wires and connections are secure and in good condition.
If your remote lock is still not functioning properly, try resetting it. Depending on the type of lock, there may be a reset button or switch located on the exterior of the lock or on its circuit board. Refer to your user manual for instructions on resetting your particular model of remote lock. This should bring your remote lock back online and enable you to access it via its app or website.
If you’re still having trouble getting your remote lock back online, consider contacting the manufacturer for assistance. Most manufacturers provide customer service lines where their technicians can help troubleshoot any issues you may be having with your remote lock. They may be able to provide advice or even send you replacement parts if necessary.
Getting your remote lock back online can be a challenge, but it’s not impossible. With a bit of patience and some troubleshooting, you should be able to get your lock functioning properly once again. Good luck!
How do I auto reconnect my Wi-Fi
If you’re having trouble getting your Wi-Fi connection to stay connected, it could be due to a variety of causes. Fortunately, there are a few steps you can take to ensure that your Wi-Fi automatically reconnects when it drops. This will save you the hassle of having to manually reconnect each time.
First, you should check your router settings to make sure that auto-connect is enabled. To do this, access the router’s administrator page by entering the IP address into a web browser. From there, look for the wireless settings and make sure that auto-connect is enabled. If not, toggle it on and save the changes.
You should also check the range of your router and make sure that your device is within it. If your device is too far away from the router, it will result in a weak connection and can cause the Wi-Fi to drop. You can also try repositioning the router in order to get better reception in the area where you need it most.
Another possible issue could be interference from other devices or sources such as microwaves or baby monitors. To reduce interference, make sure that all other devices are at least 6 feet away from your router. Additionally, try to avoid placing your router near walls or other obstacles as this can also cause interference.
Finally, if you are still having issues with your Wi-Fi connection not staying connected, you may want to consider updating its firmware. Firmware updates can help to identify and fix any bugs or glitches that could be causing the connection issues. To update your firmware, simply access the administrator page of your router and follow the instructions provided by the manufacturer.
By following these steps, you should be able to ensure that your Wi-Fi connection automatically reconnects whenever it drops out. If the issue persists after trying these suggestions, then it may be time to call in a professional for help.